cPanel Web Hosting, Reseller, Plesk, and VPS Servers
Once you've signed up to your new service, it will automatically create within a few minutes, and your welcome email will be sent to you with your login details once completed.
Bare Metal Dedicated Servers
Our dedicated servers are setup usually within a few hours of receiving the order, but sometimes may take up to 24 hours if we need to carry out additional checks.
Data Centre Colocation Services
Our colocation services are setup within 24 hours of receiving your server. However, you are always more than welcome to visit our data centre(s) to complete the install yourself.
Web Hosting Upgrades
Upgrades within the same type of hosting are instant and do not incur any downtime. e.g. upgrading your cPanel web hosting plan.
Domain purchases
Purchases are normally processed within a few minutes. If there are any issues with your domain registration that prevent the domain from processing our side, we'll be in touch to inform you and advise on the next steps. If your domain name does not appear in your client area after purchase, please get in touch with us to resolve the issue.
Domain transfers
A lot of things have to happen for a domain transfer to take place. A domain transfer can complete from within a few minutes to a few days depending on many external factors (including the existing registrar)
Unlike some companies, Stormnet Hosting does not charge for transferring domains away.
FAQ
Order held for manual review
This means that something on your order didn't pair up correctly, and we'll be in touch shortly to confirm the next steps. It may be that our fraud detection systems have been flagged.
My hosting hasn't been created / I haven't had my Welcome email or login details
There are various reasons why your new hosting account may not have auto-created - a common example being if you order a new package and elect to use a domain name already in use on another package on our servers.
You should generally receive your welcome email and cPanel login details within 30 minutes of completing your order. If you haven't received your login details within this time please do get in touch and we will help get you up and running.